Terms of Service

These Terms of Service (the “Terms”) are a binding agreement between ColomboAI (“ColomboAI,” “we,” “us”) and the person or entity accepting them (“Customer,” “you”). By creating an account, accessing, or using the Services, you agree to these Terms. If you use the Services for an organization, you represent that you can bind that organization.

An order form, enterprise agreement, data processing addendum, or other written agreement signed by ColomboAI may supplement or supersede conflicting provisions of these Terms.

You must be at least 18 years old and legally able to enter a contract. You must provide accurate account information, keep credentials confidential, use appropriately scoped API keys, and promptly notify us of suspected unauthorized access. You are responsible for activity under your account and for users, agents, applications, and integrations you authorize.

MC-1 is an adaptive intelligence control plane that can analyze requests, apply policy, select and route among models or providers, invoke configured capabilities, evaluate results, and record operational evidence. The Services may include beta, preview, experimental, customer-compute, training, adaptation, or third-party features with additional limitations.

We may improve or change the Services. We will not materially reduce a paid core service during its committed term without notice or an appropriate contractual remedy. Service levels apply only when stated in a signed agreement.

You retain ownership of Customer Content. You grant ColomboAI a limited, non-exclusive right to host, process, reproduce, transmit, and display Customer Content only as needed to provide, secure, support, and comply with law for the Services.

You represent that you have all rights and permissions necessary to submit Customer Content and authorize its processing, including through selected providers and tools. You must not submit regulated, restricted, or sensitive data unless the applicable service, agreement, and route are approved for it.

Outputs are not guaranteed to be unique, and other users may receive similar content. The Services are not legal, medical, financial, or other professional advice. Do not use an output as the sole basis for decisions with legal or similarly significant effects on a person.

You are responsible for human oversight, testing, permissions, backups, and safeguards appropriate to your use case. Autonomous or physical actions, critical infrastructure, weapons, healthcare, employment, credit, housing, education, law enforcement, or other high-impact uses require independent authorization, qualified review, and applicable safety controls.

You may not use the Services to violate law or rights; facilitate fraud, malware, unauthorized access, surveillance, exploitation, or violence; create or distribute unlawful sexual content; circumvent safeguards or usage limits; interfere with service integrity; misrepresent AI output as verified fact; or expose credentials or personal information without authority.

You may not reverse engineer non-public components except where law prohibits that restriction, resell access without written permission, use automated means to overload the Services, or use Customer Content belonging to another person without authorization. We may investigate and restrict activity reasonably believed to create security, legal, or operational risk.

The Services can route to or integrate with third-party models, infrastructure, identity, payment, data, and tool providers. Third-party services are governed by their own terms and privacy practices, and their availability, output, or conduct is outside our control. You authorize the disclosures necessary to use providers and integrations you select or make eligible under your policy.

You agree to pay the prices, usage charges, network fees, provider costs, subscriptions, and taxes shown at purchase or in an order form. Usage measurements recorded by the Services or applicable provider determine variable charges, subject to documented dispute procedures. Credits, minimums, expiration, refunds, and cancellation terms are stated at purchase or in the applicable agreement.

You authorize our payment processor to charge the payment method associated with your account. Past-due amounts may result in suspension. Except where law or a written agreement requires otherwise, fees already incurred are non-refundable.

Each party may receive non-public information identified as confidential or that reasonably should be understood as confidential. The receiving party will use it only to perform under the agreement, protect it with reasonable care, and disclose it only to personnel and service providers with a need to know and appropriate duties. Confidentiality does not cover information independently developed, lawfully received without restriction, or public through no breach.

ColomboAI and its licensors own the Services, software, interfaces, designs, documentation, trademarks, and related technology, excluding Customer Content. Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal or authorized application purposes.

To the extent permitted by law and subject to third-party rights, ColomboAI assigns to you any rights it may have in outputs generated specifically for you. This does not transfer rights in the Services, underlying models, provider technology, or material owned by others.

If you provide suggestions or feedback, you grant ColomboAI a perpetual, worldwide, royalty-free right to use it without restriction or obligation. Do not provide feedback that you are not authorized to share.

You may stop using the Services at any time and may cancel as provided in the account or order form. We may suspend or terminate access for material breach, non-payment, security risk, unlawful conduct, harm to the Services or others, or where required by law. When practicable, we will provide notice and an opportunity to cure.

After termination, your access ends and each party remains responsible for accrued obligations. Provisions that by their nature should survive—including payment, confidentiality, intellectual property, disclaimers, liability limits, indemnity, and dispute terms—will survive.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” COLOMBOAI DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT OUTPUTS WILL BE ACCURATE OR SUITABLE.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, or data, even if advised of the possibility. ColomboAI’s aggregate liability arising from the Services will not exceed the greater of $100 or the amounts you paid ColomboAI for the Services giving rise to the claim during the 12 months before the event.

These limits do not apply where prohibited by law and do not limit your payment obligations, infringement or misappropriation of ColomboAI rights, violation of acceptable use, or a party’s fraud or willful misconduct.

You will defend and indemnify ColomboAI and its personnel from third-party claims arising from Customer Content, your applications or integrations, your violation of law or these Terms, or use of the Services in a way not authorized by ColomboAI. We will provide prompt notice and reasonable cooperation, and you may not settle a claim imposing admission or non-monetary obligations on ColomboAI without written consent.

These Terms are governed by the laws of the State of Oklahoma, without regard to conflict-of-law principles. The state and federal courts located in Oklahoma County, Oklahoma will have exclusive jurisdiction, and each party consents to venue there. Before filing a claim, the parties will attempt in good faith for 30 days to resolve it by written notice, except for urgent injunctive relief.

Neither party may assign these Terms without consent, except ColomboAI may assign them in connection with a merger, reorganization, sale of assets, or affiliate transaction. Neither party is liable for delay caused by events beyond reasonable control. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining terms continue. Failure to enforce a provision is not a waiver.

These Terms and incorporated agreements are the complete agreement about the Services. We may update these Terms prospectively by posting a revised effective date and providing notice when required. Material changes will not retroactively authorize a new use of Customer Content.

Questions and legal notices: [email protected]
ColomboAI, Edmond, Oklahoma, United States.